Privacy Policy
(About Personal Information Protection)

1. Personal Information Protection Policy

LOGISTEED Solutions, Ltd.
Representative Director and President Executive Officer: Yutaka Haga
Established on: February 10, 2005
Revised on: February 1, 2024

LOGISTEED Solutions, Ltd. (hereinafter, "LOGISTEED Solutions") handles a variety of information, including in-house technical information as well as information obtained from our customers, as a software specialty company specialized in the field of logistics and services.
Accordingly, LOGISTEED Solutions has strived to establish and has thoroughly implemented an information management system in order to respect the value of such information.
In light of this background, LOGISTEED Solutions has prescribed rules and established a management system regarding personal information protection at LOGISTEED Solutions; prescribed a personal information protection policy, laid out below; made it known to officers and employees; and taken measures to grant the general public easy access to the information. Moreover, LOGISTEED Solutions strives to protect personal information appropriately according to this policy.

(1) Formulation of Personal Information Protection Management Rules and Continuous Improvement of Personal Information Protection Management System

LOGISTEED Solutions shall formulate personal information protection management rules and thoroughly implement its personal information protection management system, in order to raise awareness of the importance of protecting personal information among officers and employees, and to support the appropriate use and protection of personal information.In addition, LOGISTEED Solutions shall maintain and continue to improve these rules.

(2) Collection, Use, Provision, and Prohibition of Use beyond the Original Purpose of Personal Information

In consideration of the fact that LOGISTEED Solutions is entrusted with the customer's information in its business activities, LOGISTEED Solutions shall establish a management system for personal information protection specific to each operation, and appropriately handle the collection, use, and provision of personal information according to the established rules. LOGISTEED Solutions shall not use personal information for other than the purpose of such information, and shall take measures to prevent such misuse.

(3) Implementation and Corrective Actions of Safety Measures

In order to secure the accuracy and safety of personal information, LOGISTEED Solutions shall implement measures such as managing access to personal information, restricting the means for external use of personal information, and preventing unauthorized external access in compliance with the rules for information security, and thereby prevent the leakage, loss, alteration, or destruction of personal information.
If some security issues are identified, LOGISTEED Solutions shall identify the cause and take corrective action.

(4) Compliance with Laws and Codes

LOGISTEED Solutions shall comply with laws and regulations, guidelines prescribed by the government, and other codes regarding the handling of personal information.
Moreover, LOGISTEED Solutions shall adapt its personal information management rules to these laws, guidelines, and other codes.

(5) Respect for the Rights of the Individual Concerning Personal Information

When LOGISTEED Solutions is requested by an individual to disclose, correct, delete, or stop using or providing personal information, or when LOGISTEED Solutions receives a complaint or request for consultation, LOGISTEED Solutions shall respond in good faith, respecting the rights of the individual pertaining to the personal information.

[Personal Information Protection Administrator]
LOGISTEED Solutions, Ltd. Executive, Corporate Management Division

[Contact for inquiries concerning Personal Information Protection Policy]
LOGISTEED Solutions, Ltd. Manager, Legal & Compliance Group

Tel:03-6263-0413
Business Hours: 9:00-17:45 (except Saturdays, Sundays, and holidays)

Note: For requests regarding the handling of personal information and disclosure of retained personal data, as well as complaints, consultations, and other inquiries related to personal information, please contact the Inquiry Office stated in "14. Inquiries" below.

2. Handling of Personal Information

1. Definition of personal information

LOGISTEED Solutions protects and manages personal information with the utmost care and to the best of our ability in accordance with the Personal Information Protection Policy.
LOGISTEED Solutions defines personal information as information concerning an individual, which can identify a specific individual by name, date of birth, or other description contained in such information, or by number, symbol or other code assigned to an individual, image, or voice (including information that cannot identify an individual by itself but can be easily cross-checked with other information and thereby identify a specific individual).
Furthermore, personal information includes not only information that can identify an individual but also any and all information that expresses a fact, judgment, or assessment concerning the attributes of an individual, including an individual's physical characteristics, property, occupation, or status.

2. Scope of Application

This document, "About Personal Information Protection," prescribes LOGISTEED Solutions's handling of all personal information concerning you, customers, and suppliers.

3. Purpose of Use of Personal Information

LOGISTEED Solutions will use the personal information we obtain from you, customers, and suppliers only to the extent necessary to achieve the purpose stated in each item of the following table. When LOGISTEED Solutions acquires personal information, LOGISTEED Solutions will publicly announce or notify you of the purpose of use unless the purpose of use has already been publicly announced. When any of the following cases applies, however, LOGISTEED Solutions will not publicly announce or notify you of the purpose of use:

1. Cases where publicly announcing or notifying you of the purpose of use is likely to harm the life, body, property, or other rights and interests of you or a third party,
2. Cases where publicly announcing or notifying you of the purpose of use is likely to harm the rights or legitimate interests of an organization concerned,
3. Cases where it is necessary to cooperate with a government agency or a local public body in the execution of affairs prescribed by laws and regulations, and wherein publicly announcing or notifying you of the purpose of use is likely to impede the execution of said affairs, or
4. Cases where the purpose of use is deemed to be clear from the circumstances of acquisition.

Note that when LOGISTEED Solutions has you, customers, or suppliers provide personal information directly, LOGISTEED Solutions will clearly specify, as necessary, matters required for its acquisition including the purpose of use, and will obtain consent from the you, customers, or suppliers.

No.	Classification	Purpose of Use
1	Logistics business	For the performance of contracts concluded with you, customers, or suppliers, including the performance of outsourced business relating to transportation and delivery, cargo handling, storage, packing, distribution processing, relocation and removal, import/export, rental storage and other logistics services, and provision of business services incidental to these, including coordination, reporting, and inquiries concerning these.
2	Sales business	For business negotiations, meetings, and proposals with you, customers, and suppliers. For forwarding information about holding events and providing new services for you, customers, and suppliers. For survey and research analyses of you, customers, and suppliers as well as for improving services for you, customers, and suppliers. For providing after-sales services for you, customers, and suppliers.
3	Supplier information	For concluding worker dispatch contracts, managing dispatched workers at dispatch sources and dispatch destinations, and providing education of dispatched workers. For business communication with employees of outsourcees as well as work management, safety management, and education of these employees. For responding to requests for disclosure, provision, submission, etc., from customers and prime contractors, etc., within the scope of business execution under a contract.
4	Information on employees and their families	For employment management, such as personnel & labor management, salary management, human resource development, welfare, and social insurance procedures. For employee health management, safety management, work man-hour management, quality control, employee education, advertising & promotion business, information sharing and communication revitalization within the LOGISTEED Group, other management required for the handling of personal information in business operations, and various measures incidental thereto.
5	Recruitment business	For operating work experience under internships, etc. For entry management of applicants through company briefing sessions and recruitment media, etc. For personnel recruitment management, including interview guidance for job applicants, recruitment selection, business communication concerning recruitment, and various procedures prior to employment. For agency business performing recruitment-related services under an outsourcing contract within the LOGISTEED Group.
6	Retiree information	For forwarding various post-retirement communications concerning employment management, including company pensions and social insurance. For management and operation of OB meetings, etc., within the LOGISTEED Group. For management of records, such as work, salary, and health information, during employment. For responding to various inquiries, including social insurance-related procedures.
7	Investor information	For administrative work related to shares.
8	Security (surveillance) camera video information	For crime prevention management For safety management
9	Image, audio information acquired with a drive recorder, etc.	For avoiding problems, such as violations and lawsuits, through clarification of the cause of mishaps. For analysis of the cause of mishaps, drafting measures to prevent their recurrence, and education and guidance. For individual guidance on the safety driving operations using image and sound information.
10	Information acquired through system services, etc.	For the sale, provision, and operation of system services developed by the LOGISTEED Group For improving services through the above system analysis and enhancement, etc. For research and development of new solution systems, etc.
11	Matters other than the above	For responding to various inquiries to LOGISTEED Solutions and other responses.

Of the above, personal information provided based on outsourcing, personal information provided from third parties, including companies, organizations, etc., based on your consent, security (surveillance) camera video information acquired by publicly announcing the purpose of use, etc., are not subject to the LOGISTEED Solutions retained personal data because LOGISTEED Solutions has no authority to respond to requests for disclosure, etc.

4. Provision and Outsourcing of Personal Information to Third Parties

1. LOGISTEED Solutions will not provide your personal information to any third party without obtaining your prior consent.
   However, the following cases are excluded:
   1. When required by laws or regulations,
   2. When provision is necessary to protect the life, body, or property of an individual and obtaining your consent is difficult,
   3. When provision is particularly necessary for improving public health or promoting the sound development of children and obtaining your consent is difficult,
   4. When there is a need to cooperate with a government agency, local public body, or an individual or entity entrusted by such government agency or body in the execution of affairs prescribed by law and there is a risk that obtaining your consent may impede the execution of those affairs,
   5. When the handling of personal information is outsourced to a third party within the scope necessary for achieving the purpose of acquisition and use,
   6. When provision of personal information is due to the succession of business owing to a merger or other reason, or
   7. When it is information concerning the officers and shareholders of a corporation or other organization included in the information of the corporation or other organization concerned, and the provision of information has been publicly disclosed or announced by the corporation or other organization concerned, in accordance with laws and regulations.
2. LOGISTEED Solutions may outsource the handling of personal information within the scope necessary for the purpose of use of the personal information. LOGISTEED Solutions will establish company standards concerning the selection of outsourcees and conduct the screening of these. Likewise, LOGISTEED Solutions will undertake appropriate supervision and management of outsourcees.
   Furthermore, LOGISTEED Solutions will use personal information entrusted by customers within the scope of business prescribed in an outsourcing contract and will clarify in that contract the handling of personal information at the time of termination of that outsourcing contract.

5. Joint Use of Personal Information

LOGISTEED Solutions may jointly use personal information (excluding specific personal information) only within the scope necessary for achieving the purpose of use of personal information.

1. Shared Use within the LOGISTEED Group

No.	Classification	Details
1	Purpose of Joint Use	(1) Purpose of use relating to logistics and sales Mutual support in logistics business; the joint promotion of business strategy planning, sales proposals, and business operations, etc.; the sharing of customer information, etc., necessary for business operations; the development, operation, and management of system services (2) Purpose of use relating to supplier information Management of dispatched workers and outsourcees, etc., by LOGISTEED Group systems; joint promotion of education and guidance, etc., for suppliers; agent business for supplier management services (3) Purpose of use relating to information on employees (including retirees) and their families, etc. Succession of personnel and labor management business including seconded employees, etc.; agent business for employment management services (including shared services); development, operation and use of the integrated LOGISTEED Group system; human resource development and promotional activities as a group strategy; strengthening of group governance; sharing of company information to strengthen the organizational capabilities of the LOGISTEED Group; promotion of other measures necessary for the advancement, etc., of efficiency and strategic issues by group management (4) Purpose of use relating to recruitment business Joint promotion within the LOGISTEED Group of referral, placement, and recruitment activities for LOGISTEED Group companies based on employee applicants' wishes; agent for employment-related services (including shared services)
2	Scope of joint users	LOGISTEED Group companies, employee stock ownership association, and health insurance associations in which LOGISTEED Group companies participate. Joint users will be limited to the minimum number of users necessary for the execution of business within the scope of the purpose of joint use in 1 above.
3	Items for joint use	Personal information necessary for achieving the purpose of joint use in 1 above. Customer information (company name, address, person in charge, job title, phone number, etc.), delivery destination information (name, address, phone number, etc.) Subcontractor employee information (names, ages, qualification licenses, telephone numbers, etc.) Employee (including retiree) and family information of LOGISTEED Group companies (name, department, job title, address, employee number, system registration ID, email address, career information, image/video information, audio information, family information, etc.) Employee applicant information (entry information such as name, address, school name, contact information, etc.) Note that the LOGISTEED Solutions does not jointly use specific personal information with third parties unless the joint use of such information is permitted by laws and regulations.
4	Joint use information manager	General Manager, Information Security Office, LOGISTEED, Ltd. Address: 2-9-2 Kyobashi, Chuo-ku, Tokyo 104-8350 (Corporate Representative: Yasuo Nakatani, Representative Director, Executive Chairman, President and CEO)
5	Contact for inquiries concerning joint use	Information Security Office, LOGISTEED, Ltd. Tel:03-6263-2822 Business Hours: 9:00-17:30 (except Saturdays, Sundays, and holidays)

2. Joint use with partners outside the LOGISTEED Group

NO	Classification	Details
1	Purpose of joint use	Under the Smart & Safety Connected Vehicle (abbreviated name: SSCV) system provided by LOGISTEED Group, personal information may be used jointly with a partner only when the LOGISTEED Group uses an external system, etc., owned by a non-group partner to build systems and provide services.
2	Scope of joint users	GO Inc. a non-LOGISTEED Group company partner established under an agreement for the joint development and operation of SSCV.
3	Items for joint use	Personal information necessary for the development, operation, and service provision of solution systems (video/audio information, etc.)
4	Joint use information manager	General Manager, Information Security Office, LOGISTEED, Ltd. Address: 2-9-2 Kyobashi, Chuo-ku, Tokyo 104-8350 (Corporate Representative: Yasuo Nakatani, Representative Director, Executive Chairman, President and CEO)
5	Contact for inquiries concerning joint use	General Manager, Information Security, LOGISTEED, Ltd. Tel:03-6263-2822 Business Hours: 9:00-17:30 (except Saturdays, Sundays, and holidays)

6. Handling of Specific Personal Information

1. In the handling of Specific Personal Information, LOGISTEED Solutions complies with the Act on the Use of Numbers to Identify a Specific Individual in the Administrative Procedure (hereinafter referred to as the "Act on the Use of Numbers"), the Act on the Protection of Personal Information, and the Guidelines for proper handling of Specific Personal Information (for private entities).
2. In addition to the Personal Information Protection Policy, LOGISTEED Solutions has established a Basic Policy for the Proper Handling of Specific Personal Information to ensure the proper handling of Specific Personal Information.
3. LOGISTEED Solutions shall acquire and use Specific Personal Information to the extent necessary to achieve its purposes within the scope of use of Specific Personal Information in regard to the execution of administrative procedures concerning social security, tax, and disaster measures prescribed in each item of Article 9 of the Act on the Use of Numbers.
   The main scope of use of Specific Personal Information handled by LOGISTEED Solutions shall be as follows:
   1. To complete necessary documents, such as various legal records including tax withholding slips for salary income/retirement income, salary payment reports, employment insurance notifications, notice of qualification of health insurance/welfare annuity insurance of the insured with Specific Personal Information provided to LOGISTEED by employees, etc., to submit to the tax office chief, municipal mayor or Japan Pension Service, etc.
   2. To complete various payment records such as records of payment of compensation and fees, records of payments of dividends, distribution of surplus and interest on guaranty capital, records of payment of real estate usage fees, etc., and records of payment of consideration for the transfer of real estate, etc., with Specific Personal Information provided to LOGISTEED by employees, etc., to submit to the tax office chief.
   3. To execute business for handling Specific Personal Information entrusted to LOGISTEED Solutions by an administrative agency or other business operator.
4. LOGISTEED Solutions will not provide your Specific Personal Information to any third party unless prescribed by laws and regulations, etc.
   Furthermore, LOGISTEED Solutions will not engage in the joint use of such information.
   However, whenever any of the items prescribed in Article 19 of the Act on the Use of Numbers (Restrictions on the Provision of Specific Personal Information) applies, LOGISTEED Solutions may provide Specific Personal Information.
5. LOGISTEED Solutions may outsource the handling of Specific Personal Information within the scope of the purpose of use prescribed in laws and regulations, etc.
6. If you request disclosure, correction, addition, deletion, suspension of use, suspension of provision to third parties, or notification of the purpose of use of Specific Personal Information held by LOGISTEED Solutions, or if you wish to file a complaint, the procedures shall be as stated in LOGISTEED Solutions's "Request for Disclosure of Retained Personal Data, Complaints, Requests for Consultation".

7. Safety Management Measures for Proper Handling of Personal Information

In order to make efforts as an organization to properly handle personal information, LOGISTEED Solutions has formulated a personal information protection policy, and also formulated internal rules, such as the personal information protection management rules and guidelines, according to said policy.
LOGISTEED Solutions also has developed a system to periodically check and evaluate whether LOGISTEED Solutions's internal rules comply with laws and regulations, and JIS Q 15001, which is the privacy mark compliance rules.
In addition to the development of these rules, LOGISTEED Solutions takes specific safety management measures to prevent leakage, loss, or damage of personal information from the following five aspects (understanding of organizational, human, physical, technical, and external environment) when LOGISTEED Solutions actually handles personal information.

Safety management measures	LOGISTEED Solutions's efforts
Organizational measures	Appoint a person responsible for the handling of personal information, and establish a reporting and communicating system in the event of a leakage of personal information, a fact of violation of the law or handling regulations, or any other indication of such a violation. Conduct regular self-inspections and audits of the status of handling personal information.
Personnel measures	Conduct regular education for all employees on the rules to be observed regarding the handling of personal information. Describe confidentiality matters concerning personal information in the Rules of Employment, etc.
Physical measures	In areas where personal information is handled, control the entry and exit of employees and restrict the equipment they bring in, and implement measures to prevent unauthorized persons from viewing personal information. Take measures to prevent theft or loss, etc., of equipment, external recording media, and documents, etc., that handle personal information, and also take measures to restrict the means of taking out personal information.
Technical measures	Implement access control, limit the scope of the person in charge and the personal information database, etc., to be handled. Establish a system to protect information systems that handle personal information from unauthorized access from outside or unauthorized software.
Understanding of the external environment	LOGISTEED Solutions will periodically collect and understand the following information related to the personal information protection system of the relocation destination and take safety management measures. 1)Details of the establishment of a system for the protection of personal information and implementation measures at the relocation destination to be provided 2)Name of the country where the relocation is to be made and the system concerning the protection of personal information in that country, and whether there is a system in that country that may affect the implementation of the measures stated in 1) above.

8. Systems for the Protection of Personal Information in Foreign Countries

LOGISTEED Solutions may provide personal information to a third party in a foreign country as a part of the personal information handling service by outsourcing.
LOGISTEED Solutions confirms the system for protecting personal information in the country where the relocated destination is located by appropriate and reasonable methods, using the website of the Personal Information Protection Commission, etc.

• "Investigation of systems, etc., concerning the protection of personal information in foreign countries"

9. Use of Cookies and Web Beacon

LOGISTEED Solutions uses cookies and web beacons (clear GIFs) in some parts of its website to offer you a more convenient website experience.
You can refuse to accept cookies or have a warning message displayed when you accept cookies by adjusting your web browser settings.
For further details, please refer to your web browser instructions.
You may also refuse to accept web beacons by refusing to accept cookies.
However, please understand that all or part of the services that LOGISTEED Solutions provides on its website may not be available to you if you refuse to accept cookies.

Explanation of terminology

(1) Cookies

"Cookies" refers to information that is mutually exchanged between a web server, which manages a website, and your web browser.
Cookies are sometimes stored as files on your computer disk.
The use of cookies enables a web server to record information such as which pages of the website a certain computer has visited.
Unless you enter your personal information on the website, however, it is not possible to identify who you are.

(2) Web beacons

"Web beacons" refers to a technology that operates in tandem with cookies and enables a web server to know how many times you accessed certain pages of a website.
Unless you enter your personal information when accepting cookies, however, it is not possible to identify who you are.

10. Treatment of Complementary Rules concerning the Handling of Personal Data transferred from Areas within the EU with an Adequate Level of Protection

1. Please check the following details regarding the handling of personal data when LOGISTEED Solutions transfers those personal data acquired in Japan if you, or LOGISTEED Solutions's customers or suppliers, reside in any EEA member state, namely the European Union (EU) member countries, Iceland, Liechtenstein, or Norway.
2. The European Commission has certified the adequate level of data protection in Japan.Based on this, LOGISTEED Solutions complies with complementary rules regarding the handling of personal data and manages transferred personal data appropriately.
3. You, customers, and suppliers may make a request to LOGISTEED Solutions to access their own personal data and to correct or delete incorrect data.
   For further information, please make an inquiry at the office for inquiries below.

11. Request for Disclosure of Retained Personal Data, Disclosure of Records of Provision to Third Parties, Complaints, Requests for Consultation

LOGISTEED Solutions has established the following procedures for requesting disclosure, correction, addition, deletion, suspension of use, suspension of provision to third parties, or notification of purpose of use (hereinafter referred to as "disclosure, etc.") and disclosure of records provided to third parties, complaints, and consultations, of personal information held by the Company (excluding personal information provided by a third party based on the consent of the individual, personal information provided to a third party by a company or organization, etc., information on security (surveillance) cameras obtained through the announcement of the purpose of use, etc., for which the Company does not have the authority to respond to requests for disclosure, etc.) When requesting disclosure of personal information, or a complaint or a consultation, the following shall apply.

1. When you request the disclosure, etc., of personal information you have provided to LOGISTEED Solutions, please see the section on details of requests for disclosure, etc.
2. When you file a complaint or request for consultation concerning LOGISTEED Solutions's handling of personal information, please contact the office for inquiries below by phone, etc.

12. Please note the following

1. You may use almost all of the services LOGISTEED Solutions offers without providing your personal information.Please understand, however, that there are also some services which are not available unless you provide your personal information.
2. Please note that LOGISTEED cannot be responsible for ensuring the safety of your personal information on a non-LOGISTEED Solutions website accessed from links on our website.
3. When entering personal information on the LOGISTEED Solutions website, you must agree to the purpose of use and other terms specified on the website.
   Whether you agree or not is up to you, but unless you give your consent, you may not be able to access services LOGISTEED Solutions offers (including responding to your inquiries).
   Please also note that persons 15 years old or younger may enter personal information only with the consent of a parent or guardian.

13. Special Notes

1. The personal information protection policy of LOGISTEED Solutions shall be governed by the laws of Japan.
2. LOGISTEED Solutions may revise this document, "Privacy Policy (About Personal Information Protection)," to improve the handling of personal information, and/or in accordance with the revision of laws or ordinances, or other rules and regulations.
3. The implementation of this document, "Privacy Policy (About Personal Information Protection)" shall be on or after the issued date (including update date).
4. If individual LOGISTEED Solutions website pages list their own personal information policy, or when they are linked to that policy, the provisions in this "Privacy Policy (About Personal Information Protection)" shall supersede those policies.
5. When you contact LOGISTEED Solutions by telephone, conversations may be recorded to ensure accurate response.

14. Inquiries

Please address requests and complaints concerning the disclosure, etc., of personal information held by LOGISTEED Solutions and other inquiries concerning LOGISTEED Solutions's protection of personal information to the office for inquiries below.

2-9-2 Kyobashi, Chuo-ku, Tokyo 104-8350
LOGISTEED Solutions, Ltd.
Human Resources & Administration Department
Tel:03-6263-0413
Business Hours: 9:00-17:45 (except Saturdays, Sundays, and holidays)

15. Privacy Mark

16. Certified Personal Information Protection Organization

The certified personal information protection organization (*) managing LOGISTEED is as follows:

Name of certified personal information protection organization	Japan Institute for Promotion of Digital Economy and Community Secretariat of the Authorized Personal Information Protection Organization
Location	Roppongi First Building 12F, 1-9-9 Roppongi, Minato-ku, Tokyo 106-0032
Phone	03-5860-7565，0120-700-779

* The third party organization, designated by the Personal Information Protection Act, that handles complaints or provides guidance regarding personal information.
* This agency is not the point of contact for inquiries about LOGISTEED Solutions products and services.