CASE: [China, Japan] Logistics company (3PL, forwarder)

Warehouse Management System, Cargo Trace

Import/Export Management System

A general logistics company specializing in toys and general goods was aiming to improve their SCM(Supply Chain Management) that integrate production and logistics at their shipper's factory in China by building a global logistics system that included a Warehouse Management System and Cargo Tracking function with export control.

*Interviewed in May 2011
*Hitachi Distribution Software Co., Ltd. changed its name to LOGISTEED Solutions, Ltd. in April 2023.

Background

Needs

The new logistics system was constructed to meet the following needs:

Improve operational efficiency by standardizing warehouse operations, including bonded warehouses in Japan and overseas.
Visualize information and optimize logistics.
Improve customer service by strengthening information provision capabilities and responding quickly to trace requests.
Centralize logistics data by shortening lead time and quickly eliminating uneven distribution of inventory at each site.

Purpose

Reduce logistics costs
Improve customer service
Centralize logistics data

Overview

【Image of the system】

Image of the system

Image of the system
Click to enlarge image (new window)

System features

Warehouse Management System (WMS)

Centralized management of receiving/shipping and inventory information.
Bonded inventory management operations support by bonded declaration number etc..
Stable operation with linkage to SAP ®, adding and strengthening functions of the existing warehouse management system.

Import/Export Management System

Creates I/V and P/L based on S/I of shipping documents and shipping results at the local warehouse.

Status Notification function

Cargo Trace System allows tracing international transport cargo including offshore inventory, and reporting on the status of cargo receiving/shipping, to shippers via the Web.

Effects

Total logistics costs were reduced by increasing the workload in China,
where the costs are low, and reducing operations in Japan.
Customer service was enhanced by enabling shippers to easily search warehouse inventory status, cargo tracking information and shipping status, etc..
Labor needs were reduced by centralizing and sharing logistics data.